In today’s world, most provider use bots or scripts to answer customer service and technical support queries. Our platform has an integrated customer support ticketing system through which a customer can chat with a live person. At Thetta we these issues very seriously. Every Tech support or Customer Service ticket is answered by a live person promptly. If the issue cannot be resolved through chat, the Support agent will call the customer directly to make sure the issues is resolved to the satisfaction of the customer.
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